To withdraw funds from his/her verified account, the Client shall submit a
withdrawal request from his/her personal profile. In order to fill in the
withdrawal request properly, the Client shall choose one of the withdrawal
methods shown in the list and specify all the necessary details.
.
After the Client submits a withdrawal request, such request will be assigned
a "Requested" status. When the request is being processed, it has an "In
Process" status. After the "In Process" status is assigned, the requested
funds will be debited from the Client's account balance. After the
withdrawal request is assigned a "Processed" status, the requested funds
will be transferred to the payment system.
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Withdrawal requests are processed by the financial department of the Company
one-at-a-time. The processing time is 3 business days. The Company reserves
the right to increase the processing time; in such case, the Company shall
notify the Client via any contact method specified by the Client in his/her
profile.
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The Company may not process withdrawals less than the minimum amount set by
the relevant payment provider and/or due to technical limitations.
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The Company reserves the right to increase the processing time and/or cancel
withdrawal requests submitted by the Client, without prior notice, during an
internal risk assessment of the Client’s account in relation to activities
which insinuates the following(this list is not exhaustive):
i. Fraud;
ii. Money laundering;
iii. Unfair usage of the Company’s General Fees Policy and the Terms of
the Agreement;
iv. other activities by the Client which may indicate breach of
provisions of the Agreement and/or the applicable law;
For the purpose of the risk assessment, the Company shall be entitled to
block the account immediately (without giving prior notice) and to
request from the Client additional supporting documents as it may deem
necessary.
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The Client has the right to withdraw funds only to the payment system that
was used to deposit funds to his/her account. In cases where it is
technically impossible to withdraw funds to the payment system that was used
to deposit funds, an alternative payment method shall be chosen and the
payment details shall meet the conditions specified by the Client in his/her
personal info.
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The Client is fully responsible for the information he/she provides to the
Company through the withdrawal request.
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If the Client uses a bank card for making deposits, withdrawals shall be made
to this bank card in the amounts not exceeding the amount deposited within
90 (ninety) calendar days from the last deposit. Withdrawals to bank cards
have greater priority than other types of withdrawals.
