The Company is financially responsible for the Client's account balance
at any moment.
The Company’s financial responsibility starts with the first record
about the Client’s deposit and continues up to the full withdrawal of
the funds.
The Client has the right to demand from the Company any amount of funds
which is available in their account at the time of the inquiry.
The only official deposit/withdrawal methods are the methods that appear
on the Company’s official Website. The Client is taking all the risks
related to the use of the payment methods unless these payment methods
are provided by the Company’s partners or are the Company’s
responsibility. The Company isn’t responsible for any delay or
cancellation of financial transactions that may be caused by the
selected payment system. In case where the Client has any claims related
to any of the payment systems, it’s their responsibility to contact the
support service of the payment system and to notify the Company of their
claims.
The Company shall not be responsible for the activities of any
third-party service providers that the Client may use in order to make
any deposit/withdrawal. The Company’s financial responsibility for the
Client’s funds starts when the funds arrive to the Company’s bank
account or any other account related to the Company and this fact
appears on the Payment Methods page of the Website. In case any fraud
appears during the financial transaction or after it, the Company
reserves the right to cancel the transaction and to freeze the Client's
account.
The Company’s responsibility as to the Client’s funds ends when the
funds leave the Company’s bank account or any other account related to
the Company and this fact appears on the Payment Methods page of the
Website.
In case of any technical errors that may appear when processing the
financial transaction, the Company reserves the right to cancel that
transaction and all other Client’s financial activity on the Company’s
Website.
Client’s Registration
Client’s registration procedure is based on two main steps:
Client’s web registration.
Client’s identity verification.
To complete the first step, the Client must:
Provide the Company their real identity and contact details.
Accept the Company’s agreement and submit an application.
To complete the second step, the Client must:
Provide a full copy of their Passport and/or (if available) ID
card with a photo and personal details.
The Company reserves the right to demand from the Client other
documents, such as paying bills, bank confirmation, bank card scans or
any other document that may be necessary during the verification
process.
The identification process shall be completed in 10 business days since
the Company's request to identify the Client. In some cases, the Company
may increase the identification process up to 30 working days.
Depositing Procedure
To make a deposit, the Client shall make an inquiry from their personal
profile. To complete the inquiry, the Client shall choose any of the
payment methods from the list, fill in all the required details and
proceed to the payment page.
The processing time of the inquiry depends on the selected payment
method and may vary from one method to another. The Company cannot
regulate the processing time. In case of using electronic payment
methods, the transaction time can vary from seconds to days. In case of
using direct bank wire, the transaction time can be up to 45 business
days.
Taxes
The Company is not a tax agent and therefore shall not provide financial
information on the Client to any third parties. This information shall
not be disclosed unless officially requested by government authorities.
One-click payments
You agree to pay for all goods and/or services or other additional
services you ordered on the Website, as well as for any additional
expenses (if any), including, but not limited to, all possible taxes,
charges, etc. You bear full responsibility for timely payments on the
Website. The Payment Service Provider only facilitates payments for the
amounts indicated on the Website and it is not responsible for the
payment of any additional fees/expenses by the Website user. After you
click the “Pay” button, the transaction is deemed to be irrevocably
processed and executed. After clicking the “Pay” button, you agree that
you will not be eligible to cancel the payment or request to cancel it.
By placing the order on the Website, you confirm and state that you do
not violate the laws of any country. Also, by accepting these
Regulations (and/or Terms & Conditions), you, as a cardholder,
confirm that you are entitled to use the Services offered on the
Website. When using the Website services, you make a legally binding
declaration that you have reached or surpassed the legal age that is
considered as such by your jurisdiction for using the Services provided
on the Website. By starting to use the Website Services, including those
of specific nature, you bear legal responsibility for violating the
legislation of any country where these Services are being used and
confirm that the Payment Service Provider is not responsible for any
such unlawful or unauthorized violation. By agreeing to use the Website
Services, you understand and accept that processing of any of your
payments is executed by the Payment Service Provider and there is no
statutory right of revocation of already purchased goods and/or services
or any other opportunities to cancel the payment. If you wish to reject
to use Services for your next purchases of goods and/or services or
other facilities on the Website, you can do that by using your personal
account/profile on the Website. The Payment Service Provider is not
responsible for any failure to process the data related to your payment
card, or for the issuing bank’s refusal to provide authorization for the
payment with your payment card. The Payment Service Provider is not
responsible for the quality, quantity, price, terms or conditions of any
goods and/or services or other facilities offered to you or purchased by
you from the Website by using your payment card. When you pay for any of
the Website’s goods and/or services, you are primarily bound by the
Website Terms and Conditions. Please note that only you, as the
cardholder, are responsible for paying for all goods and/or services you
have ordered on the Website and for any additional expenses/fees that
can be applied to this payment. The Payment Service Provider acts only
as the executor of the payment in the amount stated on the Website and
it is not responsible for pricing, total prices and/or total sums. In
case there is a situation when you do not agree with the terms and
conditions and/or other reasons, we ask you not to proceed with the
payment and, if necessary, contact directly the Administration/Support
Team of the Website.
